TERMS & CONDITIONS
These terms and conditions apply to the Sonder Goods website, www.sonder-goods.com, and website(s) of Sonder Goods subsidiaries and affiliates (collectively the “Site”), as well as any other websites that expressly incorporate the conditions set forth herein ("Conditions"). In some instances, a particular Sonder Goods product purchased through the Site may be subject to additional policies, guidelines, terms, and/or agreements ("Terms").
In the event that such Terms are inconsistent with these Conditions, the Terms shall govern. BY VISITING AND/OR USING THIS SITE IN ANY WAY, SUCH AS BROWSING PRODUCTS OR PLACING AN ORDER, YOU AGREE TO THESE TERMS AND CONDITIONS. If you do not wish to be bound by these Conditions, do not access or use the Sonder Goods Site.
CHANGE OF TERMS: Sonder Goods may, at its discretion, revise or add new terms to these Conditions from without notice to you. Such revisions and additions shall be deemed effective immediately by posting the revised Conditions on the Sonder Goods Site. You are responsible for reviewing the Sonder Goods Site for any modifications to these Conditions that may affect your rights or obligations. Access or use by you of the Sonder Goods Site after changes to these Conditions will constitute your acceptance of the revised terms. If you do not agree to the amended terms, you must stop using the Site.
CONTENT: The Site and all content and other materials, including, without limitation, text, icons, graphics, logos, images, designs, pictures, selection, coordination, "look and feel", information, data, sound files, and other files and software is the proprietary property of Sonder Goods or its affiliates, licensors or users and is protected by United States and international trade dress, copyright laws, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Copyright in the documents and material on the Sonder Goods Site is owned by or licensed to Sonder Goods. You are authorized to use this material only for personal, non-commercial purposes. You may download, print, and store copies of this material for your own personal, non-commercial use. Nothing contained on the Sonder Goods Site should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the Sonder Goods Site without the written permission of Sonder Goods or any third-party that may own such trademarks or service marks. Sonder Goods will aggressively enforce its intellectual property rights to the fullest extent of the law.
TRADEMARKS: Sonder Goods, the Sonder Goods logos, and any other product or service name or slogan contained in our Site are trademarks of Sonder Goods and/or its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Sonder Goods or the applicable trademark holder. You may not use any metatags or any other "hidden text" utilizing “Sonder Goods” or any other name, trademark or product or service name of “Sonder Goods” without our prior written permission from Sonder Goods. All other trademarks, registered trademarks, product names and Sonder Goods names or logos mentioned in our Site are the property of their respective owners.
USE OF THE SITE: You are granted a personal, limited, non-sub licensable license to access and use the Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of the Site materials for your informational, non-commercial and personal use only. Such license is subject to these Conditions and does not include: (a) any resale or commercial use of our Site or the Site materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site materials, (d) modifying or otherwise making any derivative uses of our Site and the Site materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of our Site, the Site materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site materials other than for its intended purpose. Any use of our Site or the Site materials other than as specifically authorized herein, without the prior written permission of Sonder Goods, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.
INFORMATION ON OUR SITE: Sonder Goods is committed to providing current and accurate information on our web sites, email, and telephone communications. We do not, however, warrant that this information is always correct, accurate or complete. In rare circumstances, data, including prices, may be inaccurately displayed on our Site due to system and typographical errors which may occur. Inadvertent errors or inaccurate advertised prices are not binding on Sonder Goods, and may be adjusted by Sonder Goods at any time. Sonder Goods reserves the right to correct any and all errors when they do occur. If an order is placed with a lower product’s listed price than the actual price, Sonder Goods will, at its discretion, either advise the customer before shipping the product or cancel the order and notify the customer of such cancellation. Information that we communicate is not a binding contract, and should not be treated as such. The sole remedy of a customer acting on incorrect information is to request a cancellation of the order placed as a result of this incorrect information. If an order has been shipped, the customer agrees to either return the product for full credit. Please review our Shipping & Returns Policy for details.
Products may appear on the Sonder Goods website larger or smaller than their actual size. Given the variation in computer monitor settings, color and size may vary slightly when viewing product photography. Sonder Goods product details and prices are subject to change without notice. Our prices are final and non-negotiable.
PASSAGE OF TITLE: Title for goods purchased passes from Sonder Goods to the purchaser’s designee at the time that goods are delivered to the designee.
CANCELLATION OF PRODUCTS: Sonder Goods reserves the right to cancel products or services to any customer for any reason at any time. The customer's remedy in such cases depends on the circumstances which led to the cancellation, but will most likely be a full refund for any funds Sonder Goods collected in relation to the cancelled product or service.
PRIVACY: Please review our Privacy & Security Policy which governs your visit to this site and for information on how Sonder Goods collects, uses and discloses personally identifiable information from its customers. Sonder Goods reserves the right to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Sonder Goods’ systems and customers, or to ensure the integrity and operation of Sonder Goods’ business and systems, and as such, Sonder Goods may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. name, e-mail address, etc.), IP addressing and traffic information, usage history, and posted User Content (as defined herein). Sonder Goods’ right to disclose any such information shall govern over any terms of Sonder Goods’ Privacy & Security Policy.
REPEAT INFRINGER POLICY: In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, Sonder Goods has the sole discretion to terminate and bar specific website users or Sonder Goods account holders who under appropriate circumstances are determined to be repeat infringers. Sonder Goods further reserves the right to limit access to this website and/or terminate the account of any users whom Sonder Goods reasonably suspects to have infringed any intellectual property rights of others, whether or not there is any repeat infringement.
ADVERTISEMENTS AND PROMOTIONS: Sonder Goods may run advertisements and promotions from third-parties on our website. These advertisements and promotions are conducted under the direction of the third-party and Sonder Goods is not responsible or liable for any loss, damage or liability incurred by you as a result of any dealings with the third-party provider or resulting from the presence of these unaffiliated third-parties on our website. Any business transactions, correspondence with, participation in the promotions of, advertisers other than Sonder Goods and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third-party.
FEEDBACK AND SUBMISSIONS: You acknowledge and agree that any feedback or submissions, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this website Sonder Goods, or the Sonder Goods products or services that are provided by you to Sonder Goods in any form are not confidential and upon submission, shall become the sole property of Sonder Goods. Sonder Goods shall own exclusive rights, including all intellectual property rights to said feedback and submissions, and shall be entitled to the unrestricted use and dissemination of the feedback and submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Sonder Goods and its sub-licensees the right to use the name that you submit in connection with such content, if they so choose. You represent and warrant that (a) you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not and does not violate any rights of or cause injury to any person or entity.
PRODUCT REVIEWS AND USER CONTENT: If you post User Content to our website, you grant Sonder Goods a nonexclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. You further grant Sonder Goods and sub-licensees the right to use the name that you submit in connection with such content, if they choose to do so. You represent and warrant that (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to our website; (b) the User Content is accurate and not misleading; and (c) use and posting of the User Content you supply does not violate these Terms and Conditions and will not violate any rights of or cause injury to any person or entity.
Sonder Goods disclaims any responsibility and assumes no liability for any User Content posted, stored or uploaded by you or any third-party, or for any loss or damage thereto, nor shall Sonder Goods be liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter as a result of said User Content posted. Sonder Goods is not liable for any statements, representations or User Content provided by its users in any public forum or personal home page. Additionally, Sonder Goods reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted or stored on our website at any time and for any reason without notice, and you are solely responsible for creating backup copies of and replacing any User Content you post or store on our website at your sole cost and expense.
DISCLAIMER OF WARRANTIES: THIS SITE, THE CONTENT CONTAINED THEREIN AND THE PRODUCTS PROVIDED IN CONNECTION THEREWITH (THE "PRODUCTS") ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS. Sonder Goods MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON IT. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK, BY YOUR OWN FREE WILL, AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY CONSEQUENCES ARISING FROM THIS USE. WITHOUT LIMITING THE FOREGOING, Sonder Goods DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT AS TO THE INFORMATION, CONTENT, AND MATERIALS ON THE SITE. Sonder Goods, DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR ITS ELECTRONIC COMMUNICATION ARE ACCURATE, RELIABLE, COMPLETE, CURRENT OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
LIMITATION OF LIABILITY: IN NO EVENT SHALL Sonder Goods, ITS DIRECTORS, MEMBERS, EMPLOYEES, AFFILIATES, OR AGENTS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE Sonder Goods PRODUCTS BE LIABLE TO YOU OR ANY THIRD-PARTY FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE AND CONSEQUENTIAL DAMAGES OR OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN CONTRACT, TORT, OR OTHERWISE, INCLUDING NEGLIGENCE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH OR RESULTING FROM THE USE OF OUR SITE, THE PRODUCTS, THE SERVICES OR THE CONTENT CONTAINED IN OR ACCESSED THROUGH THE Sonder Goods SITE, OR THAT RESULTS FROM THE RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM Sonder Goods, INCLUDING ANY ERROR OR OMISSION REGARDING LISTED DIAMOND ORIGIN, ANY MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAILS, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE OF THE Sonder Goods SITE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO Sonder Goods’ PROGRAMS OR SERVICES, EVEN IF Sonder Goods IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR EVEN IF THE LOSS, DAMAGE OR EXPENSE WAS CAUSED BY Sonder Goods, ITS DIRECTORS, MEMBERS, EMPLOYEES, AFFILIATES OR AGENTS. IN NO EVENT SHALL Debra Navarro’s LIABILITY BE GREATER THAN THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE BASIS FOR THE CLAIM.
Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. It is your responsibility to check local laws for any restrictions or limitations regarding the exclusions of implied warranties
INDEMNIFICATION: You agree to defend, indemnify, and hold harmless Sonder Goods, its independent contractors, service providers and consultants, and its parents, affiliates, and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, expenses and costs (including without limitation reasonable attorneys' fees and court costs), arising out of or relating to your breach of these Conditions or your access to or use of the Sonder Goods Site or inability to use the Site, including without limitation any actual or threatened suit, demand or claim made against Sonder Goods and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third-party.
LINKS TO OTHER SITES AND SERVICES: Links to other internet sites and services operated by third-parties, including Sonder Goods vendors, do not constitute sponsorship, endorsement, or approval by Sonder Goods of the content, policies, or practices of such linked sites or services. Sonder Goods is not responsible for the availability, content, security, policies, or practices of linked sites or services, including, without limitation, the accuracy of content on linked sites or services and the privacy policies and practices of linked sites and services.
TERMINATION: Notwithstanding any of these Conditions, Sonder Goods reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent future your access to and use of the Site.
MISCELLANEOUS: These Conditions contain the entire understanding of you and Sonder Goods with respect to the subject matter hereof and supersedes all prior agreements and understandings between you and Sonder Goods with respect to the subject matter hereof. The failure of Sonder Goods at any time to enforce any of the provisions of these Conditions will not be deemed or construed to be a waiver of any such provisions, or in any way to affect the right of Sonder Goods to thereafter enforce each and every provision of these Conditions. No waiver by Sonder Goods of any breach of any provision of these Conditions will be construed or deemed to be a waiver of any other subsequent breach. If any provision of these Conditions is declared invalid or otherwise determined to be unenforceable for any reason, such provision will be deemed to be severable from the remaining provisions of these Conditions, which will otherwise remain in full force and effect. Provisions concerning your rights and obligations which by the content of the provision operate after termination or which are necessary to enforce any right will survive any termination or expiration of these Conditions.
ARBITRATION: These Conditions and your use of this Site shall be governed by and construed in accordance with the laws of the State of California, without resort to its conflict of law provisions. You agree that any action at law or in equity or any dispute, claim or controversy arising out of or relating to these Conditions or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site or purchases from the Site thereof, (collectively, “Claims”) shall be resolved by binding arbitration, as described below, instead of in court, except that each party retains the right to bring an individual action in small claims court. You further agree that arbitration must be on an individual basis and that you are hereby waiving your right to join or consolidate Claims in arbitration or arbitrate any claims as a representative or member of a purported class. You acknowledge and agree that you are waiving the right to a trial by jury. This arbitration provision shall survive the termination of these Conditions, as well as any other contractual agreement that you have with the Company.You acknowledge and agree that, by agreeing to these Conditions, the Federal Arbitration Act (“FAA”) shall govern the interpretation and enforcement of this provision and that any such arbitration must proceed with the American Arbitration Association (“AAA”), before a mutually agreed upon single arbitrator licensed to practice law. It will be conducted in accordance with the then-prevailing Arbitration Rules of the AAA and the arbitrator shall be bound by these Conditions. The arbitrator shall have authority to award or grant legal, equitable, and declaratory relief. Such arbitration shall be final and binding on the parties.
QUESTIONS OR COMMENTS: If you have any questions regarding our Terms and Conditions, please contact Sonder Goods’ customer service team at hello@sonder-goods.com